Shipping Policy

SHIPPING INFORMATION 

Where Does AYFMax Goods Ship?

  • The 48 continental states

 

Does AYFMax Goods ship to Post Office (P.O.) Boxes?

  • Due to weight and dimensional limits, some items can't be shipped to P.O. boxes
  • For the items that are eligible to ship to a P.O. box, estimate 10-14 business days for delivery

 

Does AYFMax Sporting Goods ship to APO/FPO addresses?

  •  Currently, we cannot ship orders to APO and FPO addresses. We apologize for any inconvenience this may cause.

 

When Will My Order Ship?

Your Estimated Delivery Date will be given during checkout based on the selected products, shipping address, and shipping method. This timeframe includes both processing time and the time your item is in transit. Business days are Monday to Friday and do not include federal holidays within the United States.

 

What Shipping Methods Are Available?

AYFMAX Sporting Goods offers many fast and convenient ways to get your items purchased online, including small-item shipping methods, large-item shipping methods, in-store pickup, and gift cards. Shipping costs are non-refundable.

 

Small Item Shipping Methods and Transit Time:

Small items include products like apparel and footwear. Three shipping methods are available:

  • Standard shipping, 2-5 business days
  • Expedited shipping, 2 business days
  • Express shipping, 1 business day

Please note: Your order must be received before 2:00 p.m. EST or it will not be processed until the next business day. Expedited shipping is available for select products. You can view complete shipping options for your product in your shopping cart. The estimated delivery date for your order will be provided on the order review page before completing the order.

 

Large Item Shipping Methods:

Large items exceeding a certain weight limit, like treadmills, gun safes, and basketball hoops, cannot be sent by traditional package delivery and must be shipped via a large-item carrier.

Large-item shipping methods may include:

  • Curbside Delivery: Your item will be delivered curbside to your address. Drivers do not assist in assembling your product, and if you select this method, we recommend you have someone to help you bring your item indoors.
  • Threshold Delivery: Your item will be delivered just over the first threshold of the address. If stairs are required to access this threshold, select Room-Of-Choice delivery.
  • Room-of-Choice Delivery: Your item will be delivered into the room of your choice, including one flight of stairs up or down.
  • Room-of-Choice Delivery & Assembly: Your item will be delivered into the room of your choice, including one flight of stairs up or down. Your item will then be unpacked and fully assembled. All packaging will be removed after the assembly is complete. In some cases, delivery and assembly will be scheduled for different times by the carrier.
  • Buy Online, Pick-up Later. This option is available for large items and helps you save on shipping costs! Shipping is free with no minimum purchase. Exceptions may apply.

After the carrier receives your order, they will contact you to schedule a delivery time. Typically, carriers require a minimum four-hour window for delivery. An adult older than 18 must be present and available to sign for the delivery.

Shipping costs are determined by the item's size and weight, the selected shipping method, and your delivery address.

What If I Never Received My Order?

If your order was marked as delivered but did not arrive, we recommend waiting 48 hours for the delivery notification before contacting customer service. Please also check side entrances, with neighbors, or in bushes to see if your package was misplaced.

 

Can I change my shipping information?

Our teams work very hard to begin processing orders as soon as they are placed. Because of this, we cannot change shipping information such as addresses, payment, and shipping methods.

 

Why was my order shipped in multiple packages?

Oftentimes, orders with multiple items arrive in multiple packages due to availability at our fulfillment locations. This will be notated in your tracking communications, and you will receive separate tracking emails for these packages.

 

Can I ship my item as a gift?

Yes! In the top left of your cart, you can select that this order is a gift. At this time, we do not offer gift wrapping.